What We Collect
We collect the account details you give us when you register, along with information generated while you use our site, such as gameplay activity and support conversations.
Yes68 Privacy Policy
This Yes68 privacy policy explains, in plain terms, how we collect, use and protect the personal information you share with us when you visit or play with us. We know that trust matters as much as entertainment, so we set out our approach here in language that is easy to follow rather than in dense legal phrasing. Wherever a detail below is not fully covered, we point you to the official site for the current wording, since that page is kept up to date as our practices evolve.
We are an online casino operating for the Australian market, and this page sits alongside our other information pages so that you always know where to look. If you want to understand what we offer beyond this policy, our bonuses page and our FAQ cover the practical side of playing with us, while this page stays focused purely on privacy and data handling.
Why We Collect It
We use this information to run your account, respond to enquiries, keep our platform secure and meet our own record-keeping obligations.
Who Can See It
Access to your data is limited to the teams and systems that need it to provide our service, including customer support and account security functions.
How We Use Your Information
Every piece of information we hold about you exists to support the account you opened with us. We use your details to verify who you are, to keep your balance and history accurate, and to make sure the experience you have with us stays consistent across visits. When you reach out through live chat or our support channels, the details of that conversation are kept so we can follow up properly if a question needs more time.
We also rely on account information to support the responsible-gambling tools available to you, including deposit limits, cooling-off periods and self-exclusion. These tools only work if we can identify your account reliably, so the same data that keeps your session running also lets us apply the safeguards you choose to switch on. We never use this information to build a profile for purposes unrelated to your account or our service.
Data Retention
We keep personal information for as long as it is genuinely needed to operate your account, resolve disputes or meet our own internal record obligations. Once information is no longer required for those purposes, it is not indefinitely retained without reason. If you have specific questions about how long a particular record is kept, the official site is the correct place to find the current answer, since retention practices can be updated as our systems change.
Protecting Your Information
Keeping your details safe is treated as a core part of running our site, not an afterthought bolted onto it. We apply security practices designed to reduce the risk of unauthorised access to your account and to the systems that store your information. These measures sit behind the scenes, but they influence every part of how we design our registration, login and support processes.
No system is beyond risk, and we do not claim otherwise. What we can say is that we treat the protection of your account as an ongoing responsibility, reviewed as our platform grows and as the ways people access it change. If you ever suspect unusual activity on your account, contacting our support team promptly is the fastest way to have it looked into.
Do you sell my personal information?
We use your information to operate your account and support your experience with us; it is not treated as a product to be sold to unrelated third parties.
Can I ask what data you hold about me?
You can raise a request about your personal data through our support channels, and our team will guide you through what is needed to action it.
How do cookies fit into this policy?
Cookies are covered separately in more detail on our cookie policy page, which explains how small files are used while you browse.
What happens to my data if I close my account?
We retain information only for as long as it is genuinely needed for account, dispute or record purposes, and it is not kept beyond that without reason.
Your Choices and Responsible Play
Privacy and responsible play sit close together on our site, because both are about giving you control over your own account. Alongside the data protections described above, we support tools such as deposit limits, a cooling-off period and self-exclusion, so you can adjust how you play with us at any time. These options are available through your account settings or by contacting our support team directly.
If gambling ever stops feeling like entertainment, we encourage you to use these tools or to speak with an independent support service in Australia. Our responsible gambling page brings these options together in one place, separate from this privacy policy, so that safety information does not get lost among data-handling detail. Reading both pages together gives a fuller picture of how we look after our players.
Getting in Touch
Questions about this Yes68 privacy policy, or about any personal data we hold, can be directed to our customer support team through live chat or the contact options listed on the official site. We would rather answer a question directly than have you guess at an answer from a general page like this one. For anything not addressed here, the official site remains the most current and complete source.